Privacy Policy

1. Introduction

This Privacy Policy explains how Webmatix Limited ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website at https://andyblackseo.com or use our WordPress plugins, software applications, and digital products.

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number)
• Billing and payment information
• Website and domain information
• Technical information about your WordPress installation
• Communication preferences
• Support ticket information and correspondence

2.2 Technical Information

We automatically collect certain technical information when you use our website or products:

• IP address and browser information
• Device information and operating system
• Website usage data and analytics
• Plugin activation and usage statistics
• Error logs and diagnostic information

3. How We Use Your Information

We use your personal information for the following purposes:

• Processing orders and delivering products
• Providing customer support and technical assistance
• Sending product updates and security notifications
• Improving our products and services
• Preventing fraud and ensuring security
• Complying with legal obligations
• Marketing communications (with your consent)

4. WordPress Plugin Data Collection

Our WordPress plugins may collect the following information to provide functionality and support:

• WordPress version and plugin compatibility data
• Plugin settings and configuration
• Performance metrics and usage statistics
• Error reports and debugging information
• License validation data

This data is collected to ensure proper functionality, provide support, and improve our products. No sensitive website content or personal data is collected without explicit consent.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in our operations (payment processors, hosting providers)
• When required by law or to protect our rights
• In the event of a business merger or acquisition
• With your explicit consent

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure server infrastructure
• Access controls and authentication
• Regular security audits and updates
• Employee training on data protection

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Generally:

• Customer account data: Retained while account is active plus 7 years
• Transaction records: Retained for 7 years for tax and legal purposes
• Support communications: Retained for 3 years
• Website analytics: Retained for 2 years

8. Your Rights

Under applicable data protection laws, you have the following rights:

• Right to access your personal information
• Right to rectify inaccurate information
• Right to erase your personal information
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise these rights, please contact us using the information provided below.

9. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience. We use:

• Essential cookies for website functionality
• Analytics cookies to understand website usage
• Marketing cookies for advertising (with consent)
• Preference cookies to remember your settings

You can control cookie settings through your browser preferences.

10. Third-Party Services

Our website and products may integrate with third-party services, including:

• Payment processors (PayPal, Stripe, etc.)
• Analytics services (Google Analytics)
• Email marketing platforms
• Customer support tools
• Social media platforms

These services have their own privacy policies, and we encourage you to review them.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are made in accordance with applicable data protection laws and implement appropriate safeguards.

12. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date below.

14. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: